Retail Security Officer — Overtime & Benefits

Company: Mitie Cleaning & Hygiene Services
Apply for the Retail Security Officer — Overtime & Benefits
Location: Plymouth
Job Description:

Retail Security Officer – Lidl Woolwell Plymouth

Location: Woolwell (PL6 7FG)

Position: 40 hours per week, overtime available for holiday/absence cover

Pay: £14.30 per hour

Shifts: Day shifts only (Up to 12-hour a day between the hours of 9am – 10pm Monday – Saturday, and 9am to 4pm on Sundays)

About the Role

Mitie has an exciting opportunity for a Retail Security Officer at our Lidl Woolwell store. Full training and a quality induction will be provided.

Responsibilities

  • Act as a visual deterrent on the shop floor
  • Safely detain offenders following H&S training
  • Utilize store security systems, including CCTV and EAS gates
  • Collaborate with covert security operatives
  • Investigate losses and support inquiries about known offenders
  • Complete accurate incident reports and company documentation
  • Report crime incidents using a company-provided tablet
  • Conduct routine patrols to ensure customer safety
  • Record patrols in daily activity sheets
  • Provide security updates during store briefings
  • Conduct shift handovers to ensure service continuity
  • Maintain a safe and secure environment for all

Qualifications

  • Door Supervision or Security Guarding License
  • Five-year checkable employment history or documentary evidence of any period of unemployment, self-employment, or education

Desirable Experience

  • Previous experience in a retail security role

Benefits

  • Free SIA License Renewal
  • Competitive Holiday Entitlement
  • Pension Scheme
  • Personal Learning Hub & Additional Training
  • 24/7 Virtual GP & Healthcare Benefits
  • Cycle to Work Scheme
  • Full Uniform Provided
  • Exclusive Discounts with Selected Companies
  • Company Share Scheme (SIP & SAYE)
  • Overtime Available

Accessibility

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at (email).

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Posted: May 27th, 2026