Living Well Officer – 10243 (fixed term contract, 18 months, secondment opportunity)
Paid: £26,824 to £28,142 per annum pro rata; 18.5 hours per week; Grade E; base location: County Hall, Norwich or Dereham Hospital.
Overview
We are looking for a proactive and hardworking Living Well Officer to join the Business Support team in Adults Social Services. The role is customer focused, delivering a full range of administrative and support services directly to the Operational Teams and the service users they support. This role requires excellent communication skills.
Responsibilities
- Serve as the first point of contact, liaising with stakeholders, partners, and customers.
- Perform daily tasks such as sourcing grants or community activities, booking respite, minuting meetings, supporting protection of property requirements under the Care Act, paying invoices, answering phones, and organising food parcels.
- Maintain a list of local resources to support practitioners’ requests.
- Make visits to support the operational team; require a car and driving licence.
- Manage competing priorities and embed the Living Well model to support people to be independent, resilient, and well in the community.
Qualifications & Skills
- Excellent communication skills and ability to liaise with a range of stakeholders.
- Previous experience in administrative support or community service roles is desirable.
- Strong organisational skills and ability to manage multiple tasks simultaneously.
- Positive, ‘can do’ approach and committed team player.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part-time, remote and hybrid working – dependent on your job role and business need.
- Financial benefits such as Norfolk Rewards – employee discounts programme for groceries, clothes, holidays, technology, gym, cinema, etc.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Govt Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility).
- A payment if you refer someone you know to a hard to fill job
EEO Statement
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Closing Dates
Redeployment closing date: 02 June 2026
All other applicants closing date: 07 June 2026
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