Project Delivery Lead – Hybrid, Margin & Delivery

Role:

Project Delivery Manager

Location:

Hybrid / Wimbledon office

Contract type:

Full time, permanent

The Project Delivery Manager is responsible for the allocation, coordination, and commercial oversight of all projects within the Order Management / Contracts function. The role ensures projects are delivered on time, within budget, and in line with Carrier quality standards, while maintaining strong customer relationships and protecting margin.

What will you be doing?

• Allocate projects based on complexity, location, and capability
• Maintain oversight of all live projects and delivery performance across the portfolio
• Own project margin performance and proactively identify and mitigate commercial risks
• Act as escalation point for delivery, commercial, and customer issues
• Coordinate with factories, suppliers, and internal stakeholders to ensure alignment
• Ensure accurate order-to-delivery alignment with Customer Care Administrators
• Drive consistent delivery standards, governance, and reporting
• Support continuous improvement of delivery processes and scalability of the operating model

To be successful in this role you will have/be:

• Proven experience in project delivery, operations, or project management within HVAC, construction, or building services
• Strong commercial awareness with experience managing project margins and financial performance
• Experience using project management tools such as Asana and/or MS Project
• Strong understanding of Work Breakdown Structures (WBS), particularly within SAP/S4 for managing multiple billing milestones
• Experience using SAP S/4HANA (or similar ERP systems)
• Ability to manage multiple projects and stakeholders simultaneously
• Strong communication, coordination, and leadership skills

What can we offer you?

• Competitive base salary
• Bonus
• Hybrid working
• 25 Days Holiday + bank holidays
• Holiday purchase scheme
• Company pension scheme
• Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long‑term career aspirations

Equal Opportunity Statement

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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