Endoscopy Bookings Officer (fixed term) | Blackpool Teaching Hospitals NHS Foundation Trust

This full time role will involve liaising with patients to coordinate day case admission dates within the Gastroenterology & Endoscopy Department, providing timely and accurate data to ensure an up-to-date waiting list position, and to ensure efficient utilisation of endoscopy lists.

Responsibilities

• Comply with the Trust’s Management of patient Access Policy.
• Register patients onto the waiting list and clinical code procedures using the computerized patient administration system.
• Work on own initiative to monitor the waiting list reports daily and take action accordingly, reporting bottlenecks and avoiding breaches.
• Provide information and advice to patients regarding their admission/discharge from hospital.
• Ensure all relevant patient information, including GP home address, alternative contact numbers, holiday dates are accurate and register details of all patient communications, episodes and case note tracking on the computer system.
• Open and action all incoming mail.
• Take decisions as soon as you have the relevant information and take prompt and efficient action to obtain information when required.
• Ensure that the information you require is accurate, reliable and can inform your decision-making.
• The post holder will be required to work with minimal supervision and work to tight deadlines, under pressure and be able to exercise sound judgement and decision making skills.

Disability confident employer. We are a Disability Confident employer and will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job.

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