You will be an experienced and dynamic communications professional who will play an integral part in ensuring our key stakeholders are kept informed and updated – somebody who can hit the ground running and build strong professional relationships with key influencers.
Key Responsibilities
This is a chance to work with an award-winning communications team at a time of great change and opportunity. We are leading the way on some of the most exciting projects in the NHS. Our digital transformation is truly ground-breaking and our clinical teams continue to deliver UK and world firsts. We are also one of only three trusts designated to deliver a new ‘group model’ approach to improve the quality of care for the populations we serve. This role is an opportunity to make a real impact on how we develop public affairs and stakeholder engagement, working closely alongside media, digital communications, and internal communications colleagues.
Essential Qualifications
- Relevant degree plus CIPR/CIM (or equivalent) qualification or equivalent experience
- Evidence of continuous professional development in communications/PR
- Specialist knowledge underpinned by theory and experience of internal communications
- Managing and leading a team, and leading integrated teams on projects and/or campaigns
- Maintaining effective relationships with organisational leadership
- Research and evaluation methods and techniques
- Working with sensitive/confidential issues
- Intranet management and content management systems
- Writing, editing, and producing publications
- Demonstrable ability to meet the Trust Values
Desirable Qualifications
- Communications/PR master’s qualification
Desirable Experience
- Specialist knowledge of media, PR and marketing processes and techniques
- Basic NHS functions, structure, issues, and values
- Development of policies
- Design and print processes
- Experience of managing social media platforms and developing content for digital channels, particularly LinkedIn
Essential Skills & Aptitudes
- Understanding when team members need support to succeed with challenging tasks and when intervention is needed
- Able to present strategic options where opinions are divided, and the issues are highly complex
- Able to have frequent periods of concentration and cope with frequent interruptions / deal with issues as they arise, prioritising heavy workloads and managing multiple projects at the same time
- Proven organisational abilities
- Excellent written and oral communication skills, and the ability to teach others
- Able to master a complex brief quickly and interpret it for a non‑specialist audience
- Analytical and data presentation skills
- Able to build confident working relationships with colleagues at all levels
- Ability to cope calmly with distressing/emotional situations
- Able to anticipate problems before they arise and offer appropriate solutions, demonstrating sound judgement
Desirable Skills & Aptitudes
- Advanced software skills (MS Office, intranet packages, email software)
- Highly developed interpersonal communication and negotiation skills; a team player able to contribute to the wider mission of the organisation, with a supportive and flexible approach
- Self‑motivated, proactive and positive
- Resilient to cope with challenge and criticism
- Ability to inspire confidence when presenting
- Team player, willing to ‘roll up sleeves’ where necessary
- Highly organised approach and ability to prioritise own work in order to meet strict deadlines and targets
- Embraces change
- Excellent interpersonal skills with ability to work closely and effectively with staff at all levels within the organisation, including ability to persuade as well as be diplomatic
- Values diversity and difference, operates with integrity and openness
- Actively develops themselves and others
- Self‑awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness
- Demonstrable commitment to partnership working with a range of external organisations
Person Specification
- Demonstrable ability to meet the Trust Values
Company Overview
The Royal Free London (RFL) is entering an exciting new chapter, following the integration of North Middlesex University Hospital and its community services into our group. Together, we now deliver world‑class care across four major hospitals and more than 70 satellite sites, reaching communities across north London and beyond.
At the heart of this is our award‑winning communications team, responsible for shaping our voice and sharing the stories that define who we are – our people, our achievements and our ambitions. Working in a fast‑paced, high‑profile environment, the team delivers clear, proactive and impactful communications to a wide and varied audience – including 18,000 staff, over a million patients each year, and key partners such as media, GPs, governors, members and NHS organisations. From leading staff communications and managing our intranet and digital channels to handling media enquiries, driving stakeholder engagement and producing compelling content, the team plays a vital role in keeping people informed, connected and engaged.
Benefits & Work Environment
Our size, scale and influence offer you unrivalled career opportunities and a forward‑thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next‑level training, we make it easier to take your career to the top.
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