Company: Northampton Business Directory
Location:
Job Description:
Job Description
MSX International is looking for a Technical Helpdesk Engineer to support our client team by delivering technical and diagnostic support for our automotive client, in the UK.
The Role
The Technical Helpdesk Engineer will work with a team of helpdesk engineers to accept enquiries, provide guidance and technical instructions to the approved retailer network, independent repairers. In addition, the Technical Helpdesk Engineer will:
- record data into the computer system
- provide vehicle and concern detail about cases
- identify and report on vehicle case histories, trends, and analysis
- deal with and respond to telephone calls and emails
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Posted: May 27th, 2026