Service Technician
Location: Midlands Area
Salary: 55,000 – 65,000 plus car allowance, bonus, travel compensation, private healthcare and pension
Job Type: Full-time, Permanent
Our client is a global manufacturing company whose UK site is based in Surrey and their head office in Germany. They are looking for a Service Technician who has an electro‑mechanical degree / qualification and experience of working in the pharma or manufacturing / packaging industry.
Training on the products will be at their main site in Germany. It is working 40 hours per week, based as Monday to Friday 8 hours per day, with overtime and overnight allowance. Bank holidays (when required) are 1.5 with a day in lieu. Our client also offers a company bonus scheme, 25 days holiday, medical insurance and a company car / car allowance.
Duties
- Preparation, installation, startup, production support, maintenance, and repair of our machines
- Support the assembly of equipment and acceptance testing (usually onsite at the customer)
- Train customers on the equipment as and when requiredIdentify potential equipment improvements
- Provide telephone support to our customers
- Work closely and communicate effectively with the Customer Service Department in UK and Germany
- Expected travel time for up to (Apply online only) days per year (mainly weekdays)
- Travel generally in the UK (Midlands area) and Ireland, but maybe also throughout the world.
Requirements
- A Mechanical and Engineering qualification is essential – ideally from a packaging or assembly automation background
- Previous solid experience within this field
- A driver who is flexible and able to travel nationally and internationally
- Good customer service skills
- Creativity and inventiveness in the solution of complex requirements
- Personal initiative and independent work
- High communication and teamwork skills
- Excellent written and spoken English language skills is essential.
- German language skills not essential but advantageous.
- Willingness to travel worldwide up to 150 days / year
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