Summary
Location: Glasgow. Job Family: Technicians & Engineers. Job Type: Full Time. Posted Date: 20-Apr-2026.
Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission).
For this position, you must live in one of the following postcodes:G1,G2,G3,G4,G5,G11,G12,G13,G14,G15,G20,G21,G22,G23,G31,G32,G33,G34,G40,G41,G42,G43,G44,G45,G46,G51,G52,G53,G60,G61,G62,G64,G66,G69,G72,G73,G76,G77,G78,G81,PA14,PA15,PA16,PA17,PA18,PA19
You may think that a Field Service Engineer sounds technical, and in part it is – but this role is so much more than that. It’s about connecting people with what matters most. You’ll be out and about, travelling to different locations and meeting new people every day. No two days are the same. One day you could be installing cutting‑edge broadband in a customer’s home; the next you’re troubleshooting an issue and helping someone get back online, making their day. You’ll enjoy the freedom of working outside and the opportunity for real job progression. And the best part? You’ll only be working four days out of seven each week.
No experience? No problem. We’ll fully train and support you through a detailed onboarding stage and a dedicated mentor will guide you every step of the way.
Want to see what it’s all about for yourself? Watch the day in the life of our Field Service Engineer: https://youtu.be/9qzPXDobE4g?si=29aAXK0rn7zBz_7C
What You’ll Do
- Install and maintain broadband, TV, and phone services to customers’ homes.
- Quickly resolve technical issues, ensuring customers stay connected to what matters most.
- Provide exceptional service that leaves every customer satisfied and smiling.
- Work independently with the backing of a supportive team, always there to help you deliver your best.
Who we are
Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.
The must haves
- A UK manual driving licence.
- Confidence working at heights and outdoors in all weather conditions.
- To live in one of the specified postcodes above.
Other skills we are looking for
- A problem‑solving mindset and a passion for helping customers.
- A methodical, organised approach to work.
- The ability to remain composed and adapt to any situation.
What’s in it for you
- A starting salary of £29,000 with the potential to earn up to £36,200 through on‑target earnings (£4,700 overtime + £2,500 commission).
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carers leave policies.
- 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to buy and sell up to five extra days.
- A 4‑day working week – after training you’ll work 37.5 hours across just four days (Monday to Saturday), with shifts ranging between 7.5 and 10 hours.
- Up to 10% employer pension contributions and life insurance.
Next steps
- Complete our quick online application and video assessment.
- If successful, chat with one of our friendly recruiters to learn more.
- Attend an interview with a manager to see if we’re a great match.
We’re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know – we’re happy to help.
So, if you’re ready for a rewarding career where no two days are the same, apply today.
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