Client Service Associate
Location: Manchester (Hybrid) | Permanent | Full Time
Keywords: Client Services | Hybrid Working | Financial Services | Growth Opportunities | Team Collaboration | Manchester
Vanguard is seeking a Client Service Associate to join our collaborative team in Manchester. This role is ideal for someone passionate about delivering outstanding service and eager to gain hands‑on experience in the financial services industry.
What You’ll Do
- Handle and resolve client requests with efficiency and empathy
- Communicate clearly and professionally with clients and internal partners
- Collaborate across departments to deliver tailored solutions
- Maintain accurate records and meet regulatory standards
- Gain knowledge of Vanguard’s products and industry practices
- Contribute to special projects and process improvements
What You Bring
- Strong communication skills – written and verbal
- A degree or equivalent experience, with analytical thinking ability – Undergraduate degree or equivalent combination of training and experience.
- A collaborative, adaptable, and proactive mindset
- Desire to learn about financial products and services
- Commitment to service excellence and continuous development
Special Factors: Vanguard is not offering visa sponsorship for this position.
We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
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