Job Title
Business Intelligence Senior Analyst
Location
Birmingham or Glasgow
Working Pattern
Hybrid – at least two days per week or 40% of time at Birmingham office.
End Date
Wednesday 11 March 2026
Salary Range
£44,901 – £49,890
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
Interprets complex data and manages the efficient and effective production of high-quality self‑serve information, analysis and research, anticipating stakeholder needs. Takes business requirements and delivers self‑serve solutions.
About this Opportunity
As part of the Performance & Insights team you will be responsible for delivering and maintaining self‑service reporting solutions utilising the advanced analytics and visualisation tools to Group Payments business areas.
Responsibilities
- Develop reporting solutions utilising advanced analytics and visualisation tools which can then be self‑served by the business areas.
- Deliver accurate and timely reporting in line with regulatory, Group, and governance requirements using existing dashboards and through developing new dashboards.
- Perform thorough quality checks on data inputs and outputs, challenging discrepancies and ensuring accuracy, completeness, and timeliness.
- Assist in automation initiatives, driving both Control and Process Automation within the Group Payments Performance Office and across the wider Group Payments teams.
What you’ll need
- Experience in advanced analytics tools (e.g. complex Excel, SQL, Python) and experience of delivering analytics.
- Experience in developing MI reports using data visualisation tools (e.g. Power BI) and extensive experience of data ingestion, transformation, multiple sources and impactful visualisation.
- Able to interpret large, complex data sets, design and deliver solutions that fulfil requirements efficiently and effectively, producing high-quality information, analysis, and research while anticipating partner needs.
- Data Accuracy & Analysis: Strong attention to detail with a passion for data and analytics; ability to interpret data and convert it into meaningful insights.
- Collaboration: Maintain effective contacts across Group Payments business areas.
- Payments Knowledge: Awareness of activities and processes across Group Payments.
- Communication & Presentation: Present data clearly and appropriately to stakeholders.
- Ability to document data requirements, lineage, and governance controls.
- Continuous improvement mindset, leveraging data analytics and automation to drive innovation and operational excellence.
Required Skills
- Automation
- Data Analysis
- Python
- Reporting
- SQL
- Data Visualization
- Power BI
- Excel
Languages
English
Benefits
- A generous pension contribution of up to 15%
- An annual performance‑related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
EEO Statement
Our focus is to ensure we are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under‑represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
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