School Administrator

School Office Administrator Vacancy at Mattishall Primary School – Permanent Role

Scale F, Term Time + 1, 35 hours per week (8:00am – 4:00pm)

Start date: 1st September 2026

Job Description: A school office administrator provides essential clerical, reception, and organisational support to ensure smooth daily school operations, acting as a key liaison between staff, parents, and pupils. Responsibilities include managing front-desk enquiries, maintaining computerised pupil databases (Arbor), attendance tracking, updating website and supporting staff with administrative tasks.

Key Responsibilities and Duties:

• Front Office Management: Acting as the first point of contact for visitors, parents, and staff, managing phone calls, emails, and school correspondence.
• Data Management & Attendance: Maintaining accurate pupil records, managing databases (Arbor), monitoring attendance, and processing lunch data.
• Administrative Support: Processing admissions, maintaining the Single Central Record (SCR) for safeguarding, and assisting with HR administration related to staffing.
• Communication: Distributing school newsletters, updating websites, and managing school mail.
• Organisation & Logistics: Assisting with school trips, managing school calendars, ordering stock, and arranging meetings.

Required Skills and Qualifications:

• IT Proficiency: Strong skills in Microsoft Office (Word, Excel) and experience with Arbor or similar.
• Communication: Excellent verbal and written communication skills to interact with parents and external agencies.
• Safeguarding Knowledge: A commitment to child protection and maintaining confidentiality.
• Organisation: Ability to prioritise tasks in a fast‑paced, often noisy, school environment.

Typical Qualifications & Background

• Previous experience in an administrative or customer service role is frequently required.
• An enhanced DBS check is mandatory
• Relevant training

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