Job Details
Working Hours: 35 hours per week, onsite (Monday – Friday 8:30pm – 4:30pm and possible late nights 12:30pm – 8pm on a rota basis.)
Contract Type: Full-Time, Permanent
Closing Date: 28 May 2026
Closing Time: 11.59pm
Interview Method: Face to Face, Assessment followed by a Task
Legal Right to Work: Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.
Use of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
Supporting Conditions
- References: 2 references, where possible we require 3 years’ history.
- Qualification: A Level 3 Business Administration qualification or willingness to achieve one within 2 years.
- DBS (Disclosure and Barring Service) Clearance: This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard Disclosure and Barring Service (DBS) check.
About the Role
At MAES we’re committed to ensuring our learners and residents receive high quality education and a safe environment to work, aiding their quality of life. We are looking to recruit an experienced and enthusiastic individual to join our established team. Reporting to the Area Resource and Partnership Manager, the post holder will be responsible for delivering MAES Business Support Services in collaboration across all our centres and with external partners.
In addition, we are looking for candidates that have a passion to advocate on behalf of people and the wider communities.
Responsibilities
- Lead, manage and motivate the team working collaboratively across our Adult Learning Centres.
- Lead on and be responsible for delivering a range of initiatives which will benefit MAES learners and staff.
- Be responsible for identifying, delivering and reviewing Adult Learning Centre support services.
- Build and maintain strong and effective relationships with internal teams and external partners to maximise the impact of joint working and actively promote interagency working throughout Manchester City.
Experience and Skills
- Level 3 Business Administration qualification or willingness to achieve one within 2 years.
- Evidence of and commitment to continual professional and management development.
- Willingness to travel across the city to meet business needs.
- Experience of managing people effectively.
- Customer focused and a desire to provide services to a high standard.
- Oversee day-to-day running of our Adult Learning Centres.
- Exceptional organisational and time management skills and the ability to appropriately manage multiple tasks and remain calm and professional in a busy environment.
- Experience of managing and leading support/administrative services.
- Demonstrates a positive attitude and an excellent customer focused service that contribute to overall great customer services.
- Demonstrates effective and clear written and verbal communication skills to a range of people ensuring delivery is professional.
- Shares MAES objectives.
Benefits
- Generous holiday allowance: Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. You can purchase up to two additional weeks.
- A buzzing pension: You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
- Enhanced parental and carers leave: Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your newborn or support your family during critical life events.
- Brilliant perks: Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
- Learn and grow: We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
- A Good Employment Charter member: We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognise three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
- Up to 3 days volunteering leave: Give back to the community with three days pro‑rate of paid volunteering leave, in addition to existing benefits.
EEO and Accessibility
We are actively welcoming applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, disabled people and young people.
Interview adjustments can be provided upon request. Our ReciteMe tool is available on our careers page to provide accessibility features such as text‑to‑speech, translation, adjustable text size and colour.
Pre-Employment Checks
- Proof of Right to Work: Provide documentary evidence of your right to work in the UK.
- References: References from your current and previous employer(s) will be required.
- Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary depending on the role.
Additional Information
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
For an informal discussion, please contact the hiring manager, Tanique Daley, at 07814 087906 and Tanique.Daley@manchester.co.uk to arrange a convenient time to discuss the role.
#J-18808-Ljbffr…