Qualifications
Bachelor’s degree in computer science (or related IT discipline) or equivalent industry experience. Knowledge or experience in scripting (Bash, Python, or Ruby) or software development (Java, TypeScript, or similar), coupled with Linux and networking fundamentals to effectively troubleshoot and optimize system performance and reliability.
- Able to execute standard operating procedures and follow operational best practices.
- Knowledge or experience operating services in AWS or other cloud systems or services.
- Knowledge or experience operating 24/7 high-availability, distributed software applications, performance tuning software applications, and optimizing fleet utilization and monitoring frameworks (CloudWatch, Datadog, Grafana, Elastic).
- Experience with Infrastructure as Code (CDK, CloudFormation, Puppet, Chef, Ansible).
- Fluency in written and spoken English.
- Must be a national of an EU member state and residing in the EU.
- Eligible for relocation support within the EU.
- Will participate in an on-call rotation.
Responsibilities
AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.
Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC.
A day in the life: You will spend a majority of your time operating and improving one of the largest software systems. Over the course of a week, you review the operational health of the services under your care, identify anomalies, write actionable bug reports, and execute changes following a change-management process. You help resolve operational issues, write scripts to accelerate root cause, and participate in on-call rotations to resolve incidents out of hours.
Equal Employment Opportunity
Amazon is an equal-opportunity employer. We do not discriminate on the basis of protected veteran status, disability, or other legally protected status. We value diversity and are committed to creating an inclusive environment for all employees.
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