Shift Manager

DP World is recruiting a Shift Manager to join our fast‑paced operation in Hinckley. In this role you will be responsible for the planning, management and coordination of the evening shift (Monday‑Friday, 16:00‑00:30).

Responsibilities

• Responsibility and control of the shift ensuring the highest level of service is available at all times.
• Responsible for planning the shift and monitoring targets, setting and following up on actions in case of non‑achievement of the set KPIs.
• Monitor the internal and external handovers between departments to ensure clean and complete transfer of product both internally and to external carriers.
• Coordination of all shift activities within the Operation including productivity, cost control, resource utilisation and service achievement.
• Responsible for all H&S on site during your shift period.
• Respond effectively to situations arising on shift ensuring efficient operational output.
• Leadership of 15 direct reports and 10 indirect reports plus operational warehouse operatives.
• Ensure teams are effectively skilled, motivated, trained and resourced.
• Strong previous management experience within a fast‑paced logistics operation.

Qualifications

• Excellent communication skills with expertise in managing customer relationship.
• Good level of Maths and English.
• Proven experience in leadership and development of teams (skills/training etc).
• Strong understanding of Warehouse Management Systems and MS‑Office.
• Team player, have strong communication skills, fast‑paced environment, able to work independently and be goal‑oriented, proactive work with a high level of commitment.

We offer a market competitive compensation package.

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