Position Overview
Department: IMO Transformation
Employment Type: Permanent – Full Time
Location: London, United Kingdom (or North East US)
Role Summary
The AI Transformation Lead is responsible for driving the delivery and adoption of the organization’s AI agenda, focusing on areas that can create genuine commercial and operational value. Working closely with senior leaders across Client Experience, Sales, Finance, HR, Legal and Operations, the role identifies opportunities, develops pilots and scales successful use cases into everyday operations.
This hands‑on role has high visibility across the business and sits between business teams, technology and risk. Success is measured via revenue impact, efficiency improvements and lasting behaviour change while ensuring the right governance and operating discipline to scale AI safely and responsibly.
Required Qualifications
- 8+ years’ experience in transformation, change leadership, consulting, or digital enablement roles, ideally within B2B SaaS, FinTech, or regulated services environments.
- Practical understanding of GenAI, copilots, automation and workflow redesign from a business and operating‑model perspective.
- Proven experience identifying high‑value AI use cases, taking them from pilot through to scaled, embedded adoption.
- Track record of linking technology adoption to revenue activation, delivery efficiency or decision‑making improvement.
- Advanced capability in driving adoption and behaviour change, including communications, training, coaching and impact measurement.
- Confidence working across Sales, Client Experience, Finance, HR, Legal, Risk and Technology, translating between technical and non‑technical stakeholders.
- Experience establishing AI guardrails, usage policies and risk controls in partnership with Legal, InfoSec and Compliance.
- Ability to influence senior leaders, navigate competing priorities and build trust across distributed teams.
A bachelor’s degree in business, transformation, information systems, behavioural science or a related field is required; a master’s or MBA is preferred. Certifications such as Prosci, Scrum, PMP or equivalent are beneficial.
What We Offer
- Visible, business‑critical mandate to shape how AI is operationalised across core revenue‑generating and client‑facing functions.
- Opportunity to work directly with senior business leaders on initiatives that materially affect growth, efficiency and decision‑making.
- Ownership end‑to‑end — from defining the AI roadmap and prioritising use cases, through to delivery, adoption and measurement.
- Chance to build AI capability that is scalable, governed and trusted, rather than experimental or siloed.
- Role that builds long‑term career capital as an enterprise AI and transformation leader.
- Collaborative, cross‑functional environment where outcomes matter more than hierarchy.
- Competitive compensation and benefits aligned to senior leadership impact.
Benefits
- Generous Time Off packages including additional half days with each public holiday in your location.
- Global Career Development opportunities.
- Social Events.
- Referral Bonus scheme – up to $3,000 per successful referral.
- Plus many more.
Values
Integrity
Face reality with honesty, courage and accountability.
Imagination
Deal creatively with challenges and envision what the world could be.
Discipline
Build good habits into reflexes that become a part of our life.
Service
Committed to the success of others.
Pre‑Employment Screening Disclaimer
As part of our recruitment process, we carry out identity checks on all candidates. Offers of employment are conditional upon the completion of satisfactory background checks prior to the commencement of work. These checks may include verification of identity, right to work in the UK, employment history and other relevant pre‑employment screening. Additional checks may be required depending on the nature of the role and the jurisdiction in which the role is based or operates, including but not limited to criminal record checks or financial background checks where applicable.
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