Hybrid Service Performance Lead – Customer Solutions

People’s Partnership in Crawley is seeking a Service Performance Manager to drive operational performance in customer solutions. This role demands strong analytical skills, managing day-to-day operations within a customer service environment. You will oversee the performance framework and support team leaders in achieving high service levels.

Expected qualifications include solid experience in performance management and a knack for interpreting customer insights. The position promotes a hybrid working environment with various employee benefits, including generous pension contributions and healthcare options.

#J-18808-Ljbffr…