Warehouse System Analyst

Role Overview

As the Warehouse Systems Analyst you will act as the key intermediary between the warehouse operation, the Jet2 IT team, our WMS/WCS providers and, in time, our automation provider. You will respond to issues raised by warehouse users, resolve them, and own them to completion.

This role is based five days a week at our Middlewich Warehouse.

Benefits

• Annual pay reviews.
• Access to a generous discretionary profit share scheme.
• Many retail discounts on travel, leisure, health and wellbeing, eating out, shopping and lifestyle.

What You’ll Be Doing

• Application support for Jet2’s WMS and WCS platforms.
• Onsite desktop/IT support – liaising with Jet2 IT as necessary.
• Escalate issues to our WMS and WCS suppliers and ensure incidents are managed through to completion.
• Master data management and system administration of WMS and WCS systems.
• Report writing.
• Manage small projects.
• Contribute to out‑of‑hours support for the site.
• Assist in specification, testing and implementation of small changes to systems.
• Proactively monitor on‑site systems.

What You’ll Have

• Demonstrable working knowledge of Warehouse Management and Control Systems.
• Desktop support, including Windows operating systems, browsers and peripheral management.
• Hand‑held terminal support.
• Networking – TCP/IP, LAN, WAN and patching.
• Experience using service‑management tools, ServiceNow preferred.
• Experience with warehouse automation is an advantage, along with strong analytical and problem‑solving skills (Scada or Vanderlande advantageous).
• Understanding of SQL with good experience using PowerBI.

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