Warehouse Shift Manager

Job Description

Supporting our e‑fulfilment operation for a well‑known recognised brand. The site will handle the movement of customer‑specific products, including beers, wines and spirits, within a fast‑paced warehouse environment.

As a Warehouse Shift Manager you will contribute to the success of the site by supporting the Operations Manager in the day‑to‑day running of the warehouse, ensuring all aspects of Health & Safety within the Warehouse are maintained and product is picked and dispatched to the highest standard in order to meet contractual KPI’s.

Working hours: 4 on 4 off nights, 18.00–06.00

Key Duties of a Warehouse Shift Manager:

• Manage and motivate the shift team in order to ensure that productivity and service KPI’s are achieved or exceeded.
• Ensure the highest possible levels of health, safety and hygiene are upheld so that legislative and quality requirements can be complied with, ensuring relevant paperwork is completed and retained.
• Ensure the highest levels of quality and compliance are maintained and that the site operates to the audit standard required.
• Deliver communication briefings so that all shifts are aware of all company and local issues and employees are able to offer input/improvements and feel involved.
• Manage Goods Inwards area to ensure that receipts are made quickly and without damaging goods so that stock is available to satisfy orders.
• Develop all team members so that their contributions to the warehouse can be maximised and succession planned.
• Carry out disciplinary / grievance interviews and investigations in line with company procedure.
• Monitor and control sickness absence levels in line with company policy and carry out return to work interviews effectively and efficiently.
• Monitor and control time and attendance system.
• Offer regular feedback, formal and informal, on team and individual performance, including behavioural issues and highlighting good performance and areas for further development.
• Manpower planning, by ensuring the appropriate levels of overtime and agency workers to efficiently and cost‑effectively run the shift.
• Enforce and adhere to all company policies and procedures.
• Monitor and control training for teams, ensuring the correct amount of health & safety representation on shift, i.e. First Aiders, Fire Marshall etc.
• Support management in any ad‑hoc duties within the warehouse function.

Qualifications

• Previous warehouse operational experience.
• Experience of managing, supporting and motivating a large team.
• Proven experience of all aspects of people management including probationary, attendance, performance and disciplinary matters.
• Experience of managing teams and prioritising a tight and challenging workload.
• Knowledge and experience of safe working practice inclusive of all health and safety elements.
• Ability to work efficiently and accurately under pressure.
• Good IT skills, Microsoft packages and WMS.
• Previous 3PL experience is highly advantageous.

Benefits

• Annual Leave – Holiday entitlement of 20 days inclusive of bank holidays.
• Company Bonus – We do our best work to succeed together. When we achieve our goals you’ll be rewarded through our bonus scheme.
• Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa.
• Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer.
• Life Assurance – x4 your annual salary.
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts – via our benefit platform you will have access to over 50 retailer discounts for everyday savings.

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