Fitness Operations Manager

Company: The Ned
Apply for the Fitness Operations Manager
Location: London
Job Description:

With an extensive range of fitness equipment and three gym studios offering a vast list of fitness classes, our visitors have to look no further than Ned’s Club Gym to reach their fitness goals. As a Fitness Operations Manager, you’ll be running the team that makes it happen.

What’s the role?

Fitness Operations Manager

What will you be doing?

  • Be fully conversant with and be able to sell and promote all services and facilities available to guests/members
  • Conduct daily checks of all areas to ensure standards are monitored and upheld
  • To carry out regular Duty Management shifts in Ned’s Club Gym
  • Conduct a stocktake in the absence of the Fitness Supervisor
  • To assist with the programming and implementation of all studio classes, ensuring they are relevant, as well as assisting with wellness events
  • To assist with overseeing and liaising with all personal trainers to ensure good coverage across opening hours
  • Work with Head of Wellness to prepare and submit statistical information relating to classes, gym footfall and personal training
  • Monitor front desk activities with regard to rebates, billing instructions, and discounted rates in compliance with Ned’s policy
  • Schedule and regularly conduct routine inspections of equipment and areas associated with the gym
  • Monitor and update training manuals and departmental onboarding manuals as and when required
  • Stimulate and encourage a general awareness of health and safety in relation to all tasks and activities undertaken in the department
  • Be fully conversant with the hotel and company security procedures

What can The Ned give you?

  • Salary of up to £36,700 per year
  • Complimentary meals in our friendly team restaurant, Neddy’s, including monthly payday breakfast
  • Exciting learning and development programmes to help progress your career
  • Exclusive rates at The Ned for staying and eating for you, your family and friends
  • Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts
  • Your birthday off after a year of service, and more holiday after five years
  • Paid volunteer day
  • Refer a friend scheme
  • Regular social events, including an annual pool party
  • Employee assistance programme – 24/7 advice and support
  • Reward and recognition initiatives

All candidates must have the right to work in the UK to be considered for this role.

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Posted: May 27th, 2026