Senior Contract Administrator

• 40 hours per week
• Monday – Friday
• up to £32,000.00 per annum
• Sodexo rewards and benefits

We are looking for an experienced and highly organised Senior Contract Administrator to join our team at Merville Barracks, Colchester, CO2 7UT. This is a key role within a fast-paced Facilities Management environment, providing high-level administrative and operational support to the Contract Director and wider leadership team.

If you thrive in a busy environment, enjoy coordinating multiple priorities, and have a strong eye for detail, this could be the perfect next step in your career.

As Senior Contract Administrator, you will play a vital role in ensuring the smooth day-to‑day running of contract administration processes, reporting, meetings, and stakeholder communication.

What you’ll do:

• Providing executive and secretarial support to the Contract Director and wider leadership team
• Managing complex diaries, coordinating schedules, prioritising meetings, and resolving clashes efficiently
• Organising and coordinating key internal and client‑facing meetings, including Quarterly Business Reviews (QBRs), governance meetings, and senior leadership meetings
• Preparing professional agendas, presentations, reports, meeting packs, and supporting documentation to a high standard
• Taking detailed and accurate meeting minutes, producing action logs, and ensuring actions are followed through to completion
• Maintaining and managing contract performance trackers, ensuring all data is accurate, up to date, and completed within deadlines
• Coordinating reporting inputs from multiple departments and stakeholders across the contract
• Monitoring KPIs, risks, actions, and performance metrics, highlighting issues and escalating concerns where required
• Supporting the preparation and submission of Monthly Services Reviews (MSRs) and Quarterly Review packs, ensuring all information is client‑ready
• Reviewing reports for consistency, accuracy, and completeness prior to escalation or submission
• Liaising with operational and functional teams to resolve reporting gaps, inconsistencies, or outstanding actions
• Managing submission timelines and proactively chasing stakeholders to ensure deadlines are met
• Maintaining central logs for actions, risks, decisions, and performance updates across the contract
• Providing regular status updates and progress reports to senior management teams
• Acting as the main point of contact for administrative coordination within the contracts office
• Supporting document control processes, including version management, filing systems, and maintaining accurate records
• Assisting with onboarding administration, inductions, and general office coordination activities
• Preparing and circulating weekly movement reports for Senior Leadership Teams and Managers
• Supporting continuous improvement initiatives by identifying opportunities to improve administrative processes and reporting efficiencies
• Building strong working relationships with clients, internal teams, and senior stakeholders
• Handling confidential and sensitive information with professionalism and discretion
• Supporting the wider operational team with additional administrative duties as required within the scope of the role and business needs

What you bring:

• Proven experience in a senior administrative role, ideally within Facilities Management, construction, or a contract‑driven environment
• Strong organisational skills with the ability to manage competing priorities
• Experience supporting senior stakeholders and managing complex diaries
• Advanced Microsoft Office skills, particularly Excel, PowerPoint, and Outlook
• Excellent written communication and minute‑taking abilities
• High attention to detail and accuracy in reporting
• Level 3 qualification in Business Administration, Facilities Management, or equivalent

Desirable:

• Experience working within a Facilities Management or operational environment
• Familiarity with contract performance reporting systems and trackers
• Degree in Business Administration or a related subject

What we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

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