Trainee Service Administrator
Friendly team | supportive training plan | professional environment | excellent benefits package | trainee starting salary with opportunities to develop a truly successful career
Are you looking to begin your office administration career in a supportive and friendly environment?
This is your opportunity to join a small, welcoming administration team within a mechanical servicing department where you’ll receive full training, hands‑on experience, and daily support from an experienced Office Manager who will guide you every step of the way.
This is a great opportunity to build long‑term administrative and customer service skills within a stable and professional business.
The Role
As a Trainee Service Administrator, you’ll learn how to give administrative support to a busy mechanical servicing department while developing valuable office and customer service experience. Your duties will include amongst other things:
- Answering customer phone calls and emails in a professional and friendly manner
- Learning how to use SAP software and internal systems to process orders and quotations
- Supporting the mechanical servicing team with day‑to‑day administration tasks
- Handling customer queries and ensuring requests are passed to the correct department
- Assisting with servicing documentation and order processing
- Learning company procedures and developing confidence within a busy office environment
Skills & Experience
We are looking for someone who is organised, friendly, and keen to learn. You might have experience as an Administrator, Office Assistant, Customer Service Administrator, Receptionist, Service Coordinator, Sales Administrator or similar. You’ll need:
- Good IT skills including Microsoft Excel, Word, and Outlook
- Confident yet friendly communication skills, both written and verbal
- Previous office or customer service experience would be beneficial
- An enthusiastic and reliable approach with a willingness to learn new systems
Benefits, Culture & Company Information
This role is based within a well‑established and growing mechanical servicing business with a close‑knit team culture. You’ll work alongside experienced colleagues who are genuinely invested in helping you succeed and develop your career.
- Full training provided, including SAP software system training
- Supportive and collaborative working environment
- Small team where your contribution is valued
- Hours are Monday to Thursday 08:30 – 17:00, Friday 08:30 – 16:00
- Excellent opportunity for career development and long‑term progression
- Generous benefits package including high value pension, good holiday allowances, bonus scheme and much more
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