Resident Relations Officer – Major Works (West Team)

L&Q Group in London is seeking a Customer Relations Officer for their Delivery Team, focused on supporting residents through major works. This permanent, full-time position emphasizes delivering high-quality service and resolving complaints, ensuring residents feel heard and valued.

The role involves regular site visits, building strong relationships, and collaborating with delivery partners to enhance service delivery. Strong communication skills and a customer-focused approach are essential to excel in this role.

Benefits include a competitive salary, excellent pension plan, and generous annual leave.

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