Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our team based in Southampton.
Joining us as an Insurance Account Handler means you’ll benefit from a Monday‑to‑Friday schedule, a salary based on experience, a generous bonus structure and all the benefits of working with the UK’s largest independent Insurance Brokers. We welcome people from all backgrounds and offer hybrid and flexible working arrangements for Account Handlers who prefer a different schedule to the traditional 9‑5.
Role responsibilities
Every day you will support a designated client portfolio, acting as their first point of contact, building strong relationships, and addressing their queries as they arise. This role is ideal for those who love customer service or sales, as relationship‑building with our clients is key to your success.
Qualifications
Some experience of the Insurance Industry is essential for this role. The rest is all about you as a person:
- Most important is your ability to bring your best self to work every day in order to provide our clients with the best possible experience.
- Proactive, using your initiative and showing an entrepreneurial spirit.
- Willingness to learn and curiosity; we offer many opportunities to gain qualifications that will enhance your career in this growing industry.
- Confidence to work with clients both by phone and face‑to‑face; prior customer service experience is important.
- Collaborative, positive outlook, engaging, with resilience to adapt to change. It never gets boring.
- Honesty and integrity, essential within a financially regulated organisation and the right way to be.
Benefits
In return you will be welcomed and supported by our Ardonagh family and will join an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme.
- 24‑hour support for physical and mental wellbeing.
- One paid volunteering day to give back to our communities.
- The Spotlight Awards, which recognise the brightest talent across our group.
Equal Opportunity
Everywhen is an equal opportunities employer, committed to a working environment that is free from discrimination, inclusive, and empowers people to bring their whole selves to work and reach their full potential.
Application & Other Information
If your application is successful, we will conduct relevant employment checks before you commence employment, including verification of recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the end date if the required quality or number of applications has been received. No agencies please.
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