Maintenance Manager in Camden Town)

Maintenance Manager – Retail & Leisure – West London

Full-Time | Permanent

Overview

We are seeking an experienced Maintenance Manager to lead the engineering and building services function at a flagship retail and leisure destination in West London. This is an excellent opportunity for a technically strong, people-focused leader to take ownership of a high-profile site, ensuring all mechanical, electrical, and building systems operate safely, efficiently, and to the highest standards—supporting an exceptional guest and retailer experience.

Key Responsibilities

Team Leadership & Development

• Lead, develop, and manage the onsite Maintenance Team
• Mentor and support engineers to foster a high-performance, safety-focused culture

Maintenance & Operations

• Oversee delivery of PPM schedules and reactive maintenance works
• Manage specialist contractors and permit‑to‑work systems
• Conduct audits and inspections across plant rooms and public areas
• Monitor M&E and building fabric performance, identifying risks and investment needs
• Support emergency response and out-of‑hours engineering incidents

Compliance & Documentation

• Ensure full statutory compliance (LOLER, PUWER, electrical safety, water hygiene, etc.)
• Maintain asset registers, statutory certification, and compliance documentation
• Ensure accurate CMMS reporting and job closure

Financial & Operational Oversight

• Manage engineering budgets and procurement activities
• Support sustainability and energy efficiency initiatives

Collaboration & Stakeholder Management

• Work closely with operations, security, cleaning, guest services, and centre management
• Promote a proactive Health & Safety culture throughout the site

About You – Essential

• Proven experience managing maintenance teams in retail, commercial, or leisure environments
• Strong technical knowledge of M&E services (HVAC, water systems, building controls)
• Solid understanding of statutory compliance and safe systems of work
• Excellent leadership, organisational, and problem‑solving skills
• Experience with CMMS and digital reporting systems
• Customer-focused mindset suited to a live public environment

Desirable

• IOSH Managing Safely or NEBOSH qualification
• BMS experience
• Exposure to energy or sustainability initiatives
• Multi‑service FM contractor management experience
• Recognised engineering qualification (NVQ Level 3 / City & Guilds or equivalent)
• IPAF / PASMA certification

What’s on Offer

• 24/7 GP access for you and your immediate family
• Mental health and life‑event counselling support
• Get Fit programme
• Financial and legal advice services
• Cycle to Work scheme
• Retail discounts and cashback app
• Uniform, PPE, and equipment provided

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