Contract Manager

We are seeking an experienced Cleaning Manager to oversee daily operations, lead large teams, and ensure the highest service standards across multiple contracts. This is a hands‑on leadership role that combines people management, client engagement, and operational excellence.

Key Responsibilities

• Lead and support Cleaning Supervisors and Operatives (15+ staff depending on site).
• Ensure high‑quality service delivery across cleaning, soft services, and facilities contracts.
• Schedule and conduct audits and inspections, whilst driving continuous improvement.
• Manage budgets and cost efficiencies across sites.
• Build and maintain strong client relationships, acting as the main point of contact.
• Ensure full compliance with Health & Safety, including conducting training and enforcing safe practices.
• Drive team performance through coaching, feedback, and performance reviews.
• Support induction, and development of staff.
• Oversee scheduling, rotas, and staff cover to ensure service continuity.

What We’re Looking For

• Minimum 2 years’ experience in a cleaning/management leadership role (healthcare, education, commercial, or industrial preferred).
• Knowledge of cleaning standards, industrial cleaning practices, and health & safety regulations.
• Strong organisational and problem‑solving skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams).
• Full UK Driving Licence (essential for multi‑site travel).
• Right to Work in the UK (required).
• Enhanced DBS is required for this role
• The ideal candidate will be flexible and able to adjust to the evolving needs of our clients.

What We Offer

• Company car/vehicle/phone/laptop
• Benefits / vouchers through employee platform

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