Head of Credit Operations

Company: Harnham
Apply for the Head of Credit Operations
Location: London
Job Description:

This range is provided by Harnham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Harnham

Building Credit Risk, Fraud,and Pricing Analytics Teams in Lending and Insurance I The Talent Driving The Data and AI Revolution

HEAD OF CREDIT OPERATIONS

LONDON

THE COMPANY

This is an exciting opportunity with a fast-paced financial services business. The role offers the chance to lead an operations function scoping across underwriting, payments and fraud/financial crime and have a real impact in your role to make a difference to company performance.

THE ROLE

· Leading underwriting, payments and fraud/fincrime teams

· Keep the teams running well to achieve business KPIs whilst driving improvements

· Hire, manage, and mentor next level of managers

· Collaborate closely with Credit Risk and Compliance to create a reliable, ongoing feedback mechanism that bridges strategic policy and day-to-day operations.

· Optimise decision-making and application workflows by evaluating funnel metrics and partnering with technology teams to revamp key systems and processes.

· Booste team productivity through metrics-based performance tracking and incentive programs designed to drive continuous operational improvement.

YOUR SKILLS AND EXPERIENCE:

· Essential to have experience managing a large team in a credit operations function

· Experience in underwriting and operations

· Ideally experience in payments or fraud/fincrime (flexible on this)

· Experience developing management abilities in others

· Ability to be agile and work in a fast-paced, driven environment

SALARY AND BENEFITS

· Up to £120,000 base salary

· Company bonus scheme

· Pension contribution scheme

HOW TO APPLY

Please register your interest by sending your CV to Harnham through the ‘Apply’ link

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Analyst

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Posted: May 27th, 2026