Product Technical Manager – Ambient (FTC)

Product Technical Manager – Ambient (FTC)

Contract type: Fixed Term Contract (12 months)

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Manager

Responsibilities

• Manage all Product Safety, Supplier management, Product quality, compliance and internal and external reporting against the product category
• Manage the successful launch of the technical elements of Ocado Own Brand products
• Ensure all Technical KPI targets are managed and reported against
• Support product incidents and manage complaints
• Maintain and update product specifications and QAS’s
• Keep up to date on all relating regulatory and technical challenges needed to ensure the Own Brand range is safe, legal and compliant at all times
• Implement and retain the company’s high technical standards across the category
• Engage with stakeholders to maintain Product Safety, Compliance and Quality in everything we do
• Maintain all due diligence processes to ensure all Ocado Own Brand products are safe and legal
• Manage the category Own Brand supply base
  • Product Quality monitoring and improvement plans
  • Maintain quality against QAS benchmark standards
  • Building strong partnerships and developing efficient ways of working with the category supply base
• Engage on the Own Brand supply base:
  • Sustainability
  • Sourcing with integrity, including Human Rights

Qualifications

• Minimum 5 years of Technical Management experience
• Food technology degree (or similar)
• Adept in product risk and crisis management
• Ability to interpret data and act upon it
• Adaptability and flexibility in an ever-changing environment
• Focus on quality, accuracy and attention to detail
• Highly organised and self‑motivated
• Embedded knowledge of food law and product law

Benefits

• Private medical insurance with option to add your family
• Digital GP appointments, market‑leading family policies, mental health support, discounted gym memberships, dental insurance, and more
• Recognition with a reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office
• Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities

We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally.

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