About FOCO
Forever Collectibles (FOCO) is a leading manufacturer of officially licensed sports and entertainment merchandise. In the UK and Europe, FOCO works closely with major UK and European football clubs, including clubs such as Manchester United, Manchester City, Liverpool FC, Arsenal FC, Chelsea FC, Tottenham Hotspur, Newcastle United, and other leading football properties, alongside a growing portfolio of entertainment and character-based brands.
Our product range includes apparel, accessories, toys, collectibles, novelty items, and fan-focused merchandise. We are a busy, successful, and fast-paced business, driven by innovation, creativity, and our ability to bring exciting new products to market for fans across the UK, Europe, and beyond.
The Opportunity
FOCO is seeking a highly organised and customer-focused Sales Administrator to support our Account Managers and Sales Operations team.
This role plays a key part in ensuring customer orders are processed accurately, customer accounts are maintained, and communication flows smoothly between customers, suppliers, production, logistics, and internal teams. You will help support the full sales administration process from order entry through delivery coordination, while contributing to excellent customer service and operational efficiency.
This is an ideal opportunity for someone with strong administrative skills, attention to detail, and an interest in sports, football, entertainment merchandise, and sales operations.
What You’ll Do
Order Management
- Receive and process customer purchase orders accurately and ensure all orders are entered into the system correctly
- Maintain customer order portfolios, including updates and amendments to orders within the system
- Advise customers promptly of any changes to their orders, including stock availability, delays, substitutions, or adjustments
- Ensure all customer sales orders are linked to relevant purchase orders within the system and updated as needed
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