Morson Nexus is seeking an experienced and highly motivated Quality Assurance Manager – Rail to strengthen quality governance, assurance, and compliance across our growing rail training delivery operation. This is a key role within the business, focused on ensuring that all Rail contracted activity, self-delivered provision, associate trainer delivery, and supply chain training is delivered to the highest possible standards of quality, professionalism, safety, and compliance. If you have a strong background in rail training assurance, audit, compliance, or operational quality management — and you’re passionate about driving continuous improvement — we want to hear from you.
About the Role:
The successful candidate will provide dedicated quality oversight across rail training delivery activities, helping to identify and manage risks before they escalate into incidents, investigations, complaints, or non-conformances.
Working closely with operational teams, trainers, suppliers, and senior stakeholders, you will play a central role in strengthening assurance visibility, improving behavioural compliance, and embedding a proactive quality culture throughout the delivery network.
This is a varied and hands-on role that combines: ✅ Onsite quality assurance visits ✅ Live trainer observations ✅ Supplier audits and assurance reviews ✅ Desk-based documentation checks ✅ Investigation support and corrective action management ✅ Governance reporting and trend analysis ✅ Continuous improvement activity
Key Responsibilities:
You will be responsible for: • Conducting planned and risk-based assurance activity across rail training delivery • Carrying out targeted observations of higher-risk courses, trainers, and suppliers • Monitoring compliance with RTAS, NSAR, Network Rail, and internal quality standards • Reviewing course documentation, evidence, learner records, and delivery packs • Supporting supplier assurance audits and monitoring corrective actions • Identifying behavioural, compliance, or delivery risks at an early stage • Supporting investigations into quality concerns, complaints, and non-conformances • Producing clear audit findings, assurance reports, and quality trend analysis • Supporting audit readiness and external assurance activity • Working collaboratively with operational and technical stakeholders to drive improvement
Who We’re Looking For:
We’re looking for someone who combines strong technical assurance capability with excellent stakeholder engagement and communication skills.
You should have experience or strong working knowledge of:
✔ Rail training delivery environments ✔ RTAS and NSAR assurance expectations ✔ Quality assurance, audit, or compliance management ✔ Trainer performance observation and monitoring ✔ Supplier assurance and governance ✔ Corrective action and root cause analysis ✔ Behavioural safety and professional standards ✔ Working within operational, safety-critical environments
Desirable qualifications and experience include: ➕ Internal Auditor qualification ➕ IQA / IV qualification or experience ➕ Teaching, Training or Assessing qualification ➕ ISO 9001 quality management knowledge ➕ Experience supporting Network Rail or awarding body audits ➕ Experience within an RTAS-assured provider environment
Why Join Morson Nexus?
This role offers the opportunity to make a genuine impact across a nationally significant rail training operation.
You’ll be joining a business committed to: • High-quality training delivery • Operational excellence • Safety and professionalism • Continuous improvement • Strong governance and assurance standards You’ll work closely with senior leaders and operational teams while helping shape the future quality strategy of the rail training function.
Multi-site role with regular travel to training delivery locations across the country….