The role holder delivers defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers. Sales opportunities are initiated by either an outbound dialler call, inbound call from a customer or outbound call as part of a specific campaign and in accordance with business requirements. Work with a defined account base of small SME customers, who typically have single sites and relatively simple order needs.~ Develop successful, sustainable, and profitable relationships within the defined account base. Following BT sales methodology and procedures to retain, develop and grow business such as; effective questioning to landscape accounts.~ Keep sales tools and systems up to date and well organized with accurate customer information, to support effective decision making and to comply with GDPR.~ Identify both new business opportunities and growth opportunities within the account base.~ Influence decision makers to make timely decisions that help us achieve the business outcomes.
Comfortable using IT systems, databases and software packages – previous experience with data bases, data savvy, emails and UC such as Teams. Adaptable and willing to learn – able to take guidance, constructive feedback and follow processes taught during training, flexible to try new methods when guided to do so. Experience in a sales environment. Sales experience is advantageous – although not essential, being willing to learn, driven and ambitious goes a long way. Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme – 5% from you and 10% from us Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready….