Department:
Creative Strategy | Performance Creative
Reports to:
Chief Creative Officer
Location:
Hybrid, Central London (Camden Roundhole) Monday & Wednesday.
Compensation:
Competitive Base + up to 10% Quarterly Bonus + Benefits Scheme + 28 Days Paid Holiday + Private Health
The Opportunity
We’re looking for an experienced operational and people leader to join the senior management team of the UK’s largest performance creative department. This is not a hands‑on creative strategist role. It’s the senior operational leadership role inside the department — focused on scaling teams, improving systems, developing leaders, and driving commercial performance. You’ll lead the operational backbone of a 20+ person creative strategy department, managing Creative Leads, improving cross‑functional collaboration, and creating the environment for high‑performing teams to thrive. If you’ve built and led high‑performing teams at scale and thrive in fast‑moving, commercially‑driven environments, this role offers significant ownership and influence.
What You’ll Be Doing
- Leading and developing a layered Creative Strategy leadership structure
- Managing department operations, utilisation, hiring, and team growth
- Driving operational excellence and process improvement across the department
- Coaching Creative Leads into stronger managers and leaders
- Owning department commercial performance and P&L accountability
- Improving team culture, accountability, and engagement
- Partnering with leadership across production, account management, and growth strategy
- Helping scale the department for future growth across the group
What We’re Looking For
- Experience leading large teams (20+ people)
- Strong operational and commercial leadership experience
- Proven track record building leadership capability within teams
- Experience scaling systems, processes, and operational structures
- Strong communication and people leadership skills
- Comfortable operating in high‑growth or transformational environments
- AI‑literate with interest in operational innovation and workflow optimisation
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