Business Analyst

A leading commercial insurance broker with a UK wide network are seeking a Business Process Analyst Consultant to analyse, assess and recommend changes needed to underperforming branches to improve profitability. The role also involves providing analysis and requirements for a major group wide TOM implementation.

Roles involves:

• Understand the cause of the differences we have identified in the productivity of our individual branches whether that is people, structure, process, use of technology or control related.
• Develop actions plans to realise direct savings within the branches who are over-capacity without impacting client service.
• Develop the target operating model for SME and mid-corporate segments, taking into account the relative value of those segments, and client service expectations.
• All activity is to be focused on waste elimination whether through direct work carve-out or AI/automation enablement.

Skills Needed

• Direct experience of capacity creation or direct cost reduction through similar activity in an insurance broker.
• Knowledge of AI capabilities and – ideally – experience in deploying AI with ROI evidenced.
• Data-literate – able to absorb and synthesise large amounts of data specifically to derive questions to be answered or actions to be taken to realise the required outcomes.
• Experience of TOM design and change implementation.

This is an outside IR35 day rate contract role. The role is remote working but with regular England wide travel on a weekly and bi-weekly basis depending on needs.

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