Workday BAU Analyst

Working Pattern: Hybrid – 3 days a week in office

Key Responsibilities:

• Provide day-to-day administration, support, and maintenance of the Workday platform, with a focus on Core HCM and Security.
• Configure and manage Workday business processes, security roles, domains, and related policies.
• Lead and contribute to platform enhancement initiatives, including:
• Job Architecture design and implementation
• Security model redesign and simplification
• Reporting and dashboard optimisation
• Process automation and user experience improvements
• Collaborate with HR, Technology, and business stakeholders to gather requirements, assess impacts, and deliver scalable Workday solutions.
• Support Workday bi-annual releases through impact assessments, testing, validation, and deployment of new features and functionality.
• Troubleshoot and resolve system issues, data inconsistencies, and user support queries in a timely manner.
• Support compliance activities including audits, SOX controls, and security reviews where required.
• Develop and maintain reports, calculated fields, dashboards, and analytics to meet operational and business reporting needs.
• Assist with data loads, integration testing, and tenant management activities across environments.
• Drive continuous improvement initiatives by identifying opportunities to streamline processes, reduce manual effort, and strengthen platform governance.
• Create and maintain clear documentation for system configurations, processes, procedures, and support activities.

Required Skills & Experience:

• Proven hands-on experience supporting and configuring Workday environments.
• Strong functional expertise across:
• Core HCM
• Workday Security
• Business Processes
• Reporting and Analytics
• Experience delivering or supporting Workday enhancement and optimisation projects.
• Strong understanding of the Workday security framework, including domains, security roles, segment-based security, and governance best practices.
• Experience troubleshooting production issues and supporting BAU (Business-as-Usual) operations.
• Excellent stakeholder management, communication, and collaboration skills.
• Ability to manage multiple priorities across operational support and project delivery activities.
• Experience supporting Workday releases, including regression testing and change validation.

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