We are partnering with a global health leader in diagnostics and healthcare technology to recruit an experienced Account Manager – Managed Service Contracts covering Bucks–Oxford–Berks region. This is a fantastic opportunity for a commercially driven professional with strong experience in diagnostics, pathology, and NHS accounts to manage complex contracts and drive value across a strategic region.
With millions of diagnostic tests processed daily, this organisation plays a critical role in enabling smarter clinical decision-making and improved patient outcomes.
Key Responsibilities:
- Manage day-to-day operations of Managed Service Contracts and supplier sub-contracts
- Support NHS customer supply chain requirements across multiple sites
- Drive cost savings and value optimisation across third-party suppliers
- Lead and coordinate tenders, contract extensions, and renewals
- Conduct mini-tenders and manage supplier pricing submissions
- Track supplier performance (financial & operational KPIs)
- Maintain and update customer and supplier contracts
- Collaborate cross-functionally with Sales, Tender, Service & Implementation teams
- Attend and lead customer contract review meetings
Ideal Candidate will have:
- Proven experience in diagnostics / IVD / laboratory environment (haematology, pathology, molecular diagnostics)
- Strong understanding of Managed Service Contracts
- Experience working with NHS customers and complex tender processes
- Background in procurement, contract management, or supply chain
- Demonstrated success in high-value negotiations and stakeholder management
- Highly organised with strong attention to detail and contract governance
- Biomedical Science background or CIPS qualification advantageous
This role gives you the opportunity to work in a market-leading diagnostics organisation at the forefront of healthcare innovation and play a key role in delivering complex NHS diagnostic solutions.
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