Senior Product Business Analyst

Company Overview:

Team Creation is a leading iGaming company dedicated to delivering innovative and exciting gaming experiences to players worldwide. We pride ourselves on our commitment to excellence, integrity, and customer satisfaction.

Key Responsibilities:

Product & Feature Management

• Support the development of new gaming products and enhancement of existing product features
• Gather and document business and product requirements clearly for internal development teams
• Work closely with Designers, Developers and Studio teams throughout the product delivery lifecycle
• Ensure product requirements align with operational processes, player experience and business objectives
• Assist in feature planning, prioritisation and release coordination
• Conduct product analysis and provide recommendations to improve product performance and user experience
• Work closely with UI/UX Designers to communicate product and feature requirements clearly
• Review and provide feedback on game layouts, UI flows and overall player experience to ensure alignment with product requirements and operational standards
• Coordinate with design teams on promotional and in-game marketing materials, including banners, loading pages, lobby assets and promotional videos
• Ensure all creative assets are consistent with product objectives, branding guidelines and operational requirements
• Support end-to-end delivery by ensuring design outputs are approved and implemented accurately
• Produce product presentation materials and business documentation, including PowerPoint decks for Account Managers and stakeholders to explain new features, game mechanics, operational flows and product updates clearly and effectively

QA & Product Validation

• Perform QA testing and validation for new games, features and product enhancements
• Ensure product functionality, workflows and user experience meet defined requirements and quality standards p
• Identify, document and follow up on defects or operational issues
• Coordinate UAT processes with relevant stakeholders prior to release
• Support post-release monitoring and issue tracking where required

Studio Operations Collaboration

• Work closely with Studio Operations teams to ensure all gaming-related SOPs, operational workflows and studio requirements are properly implemented
• Coordinate with studio teams regarding gaming tables, tools, props, interfaces and operational setups
• Ensure product and operational expectations are aligned before launch or rollout
• Collaborate closely with studio teams to align game presentation, table setup and visual elements with operational expectations
• Assist in improving studio operational efficiency and process consistency

Stakeholder & Cross-functional Collaboration

• Act as a key liaison between Product, Design, Studio, Development and Operations teams throughout the production lifecycle
• Ensure requirements, timelines and deliverables are clearly communicated across departments
• Present product requirements, issues and recommendations clearly to both technical and non-technical stakeholders
• Support cross-functional collaboration to ensure smooth delivery and operational readiness

Business & Operational Analysis

• Analyse product and operational performance to identify trends, issues and improvement opportunities
• Support reporting, documentation and operational tracking processes
• Assist with competitor and market analysis within the iGaming industry
• Provide data-driven insights and recommendations to support decision-making
• Help maintain clear documentation for operational procedures and product requirements

Requirements:

Essential

• 5+ years’ experience in Product Analysis, Business Analysis, Product Operations or a related role
• Experience within iGaming, live casino, gaming operations or digital product environments
• Strong understanding of product lifecycle management and operational delivery processes
• Strong experience producing product documentation and functional requirement specifications
• Hands-on experience with QA testing and validation processes
• Strong communication and stakeholder management skills
• Ability to coordinate effectively across Product, Studio, Design and Technical teams
• Highly organised with strong attention to detail
• Ability to work in a fast-paced operational environment

Desirable

• Experience working with live streaming or ca studio environments
• Understanding of studio operations, gaming tables and live gaming workflows
• Experience reviewing UI/UX designs, game layouts or promotional creative assets
• Familiarity with creative production workflows and marketing asset approval processes
• Understanding of player-facing design considerations within iGaming or live gaming environments
• Familiarity with Agile or Scrum methodologies
• Experience using Jira, Confluence or similar project management tools
• Knowledge of iGaming compliance or operational procedures
• Analytical skills with experience using reporting or BI tools

We Offer:

• Experience a dynamic and team-oriented work environment.
• Opportunities for personal growth and learning.
• An open, inclusive and supportive team where you will be valued, and your suggestions will be welcome.
• 26 days paid holiday per year, in addition to local public holidays.
• Competitive salary.
• Risk Benefits such as pension, Life Assurance (4x annual salary), Private Medical Insurance.
• Team Building activities.
• Local discounts and more…!

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