Quotations Administrator
Contract: Key Account Network
Location: Remote / Wakefield, WF4 2AR
Hours of work: 40
Contract Type: Permanent
We are seeking a highly organised and customer‑focused Quotations Administrator to join our team, acting as the first point of contact for client work orders on a government contract.
This role plays a critical part in coordinating furniture, fixtures and equipment activity, ensuring requests are managed efficiently from receipt through to completion.
Job Description
The role involves working closely with a range of ISS departments, as well as external suppliers and contractors, to support the delivery of FM solutions and maintain high service standards.
You will take ownership of work orders, ensure contractual processes are followed, and contribute to maintaining service excellence within a busy and fast‑paced environment.
Key Responsibilities
- Manage FF&E quotations from request through to submission for approval
- Submit approved quotes to the government client and process purchase orders
- Use Maximo to manage jobs from creation through to completion
- Liaise with contractors and suppliers to chase updates, documentation and completion details
- Process invoices and receipts through Coupa in line with contract requirements
- Handle a high volume of work orders, typically between 20–67 jobs per day
- Act as a central coordination point between internal teams, suppliers and contractors
- Maintain accurate records and ensure all work complies with contractual processes
Professional and Personal Competencies/Qualifications
- Experience using CAFM systems (Maximo preferred)
- Comfortable managing high‑volume workloads in a fast‑paced environment
- Strong coordination skills across contractors, suppliers and internal teams
- Confident handling quotes, purchase orders and approval processes (government contract exposure beneficial)
- Resilient and adaptable, with the ability to work effectively within a challenging contract environment
- Strong communicator with a polite, professional and confident manner via phone and email
- Team player with a respectful and collaborative approach
- Quick learner, able to pick up new systems and processes quickly
The Company
ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors – from healthcare to finance – to deliver smart, sustainable solutions that improve everyday experiences.
We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.
As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team – we’ll be happy to support you.
Join ISS and be part of something bigger.
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