Principal Consultant – Product Operating Model & Governance
Location: Remote (UK-based) with occasional travel
Type: Permanent or 12-month FTC
About Amber Labs
Amber Labs is a cutting-edge technology consultancy delivering innovative digital solutions across the UK public sector. We specialise in building scalable, user-centred services that make a real impact, particularly across Central Government.
The Role
We’re supporting a large, complex organisation as they continue to evolve their product-led delivery model. As part of this journey, we are looking for a Principal Consultant – Product Operating Model & Governance to help design and embed a governance layer that provides senior stakeholders with visibility, confidence, and control, without compromising the agility and benefits of product-led delivery.
This is a high-impact, senior role, requiring someone who can operate at both a strategic and hands-on level—shaping how governance works while remaining grounded in the reality of delivery teams.
What You’ll Be Doing
- Designing and embedding an effective governance framework across a product-led delivery environment
- Defining how work flows through the product operating model
- Establishing and implementing product delivery metrics (flow, throughput, dependencies, blockers, outcomes)
- Creating clear, meaningful executive reporting and dashboards for senior stakeholders
- Helping leadership understand delivery progress, risks, and confidence levels
- Ensuring governance enhances (not restricts) product and agile ways of working
- Providing independent challenge and perspective on the current model
- Supporting and influencing both senior stakeholders and delivery teams
- Embedding sustainable ways of working post-transformation
Essential experience:
- Proven experience working in large, complex organisations
- Deep expertise in product operating models and product-led delivery
- Strong background in governance design, assurance, and delivery oversight
- Experience defining and using flow metrics and delivery measurement frameworks
- Track record of building executive-level reporting and insight
- Strong stakeholder management and influencing skills at senior/executive level
- Experience working across multiple teams, domains, or portfolios
Desirable:
- Experience in post-transformation embedding
- Background in Agile, Lean, or scaled product environments
- Experience coaching or advising senior leadership
- Active SC clearance (or eligibility and willingness to undergo clearance)
Security Requirements
- Candidates must be eligible for BPSS (Baseline Personnel Security Standard) as a minimum
- SC clearance is highly desirable
About You
- Comfortable operating at both strategic and delivery levels
- Able to challenge constructively while building trust
- Strong communicator who can translate complexity into clear insights
- Pragmatic and outcome-focused with a hands-on mindset
- Able to bring a fresh, independent perspective
What’s On Offer
- Opportunity to shape governance in a modern, product-led organisation
- Flexible working: remote-first with ad hoc travel
- Choice of permanent or 12-month FTC
- High-visibility role working with senior stakeholders
What we offer
- 25 days annual leave plus public holidays, so you can actually switch off
- Private medical insurance with Bupa
- Remote-first working with a base at Liverpool Street when you want it
- A personal training budget to invest in your growth, however that looks for you
- Perkbox, giving you access to hundreds of perks and discounts across eating out, shopping, wellness, entertainment and more
- EV scheme after one year of service, supporting you in making the switch to electric
- Regular team socials with a group of people who genuinely enjoy working together
- Employer pension contributions
- And most importantly, the chance to be part of something from the ground up. Amber Labs is growing fast and the people joining now will shape what this business becomes
Why Join Amber Labs?
At Amber Labs, you’ll be part of a collaborative consultancy delivering impactful digital solutions across the public sector. We focus on building long-term capability, maintaining high engineering standards, and creating meaningful outcomes for users.
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