M&E Operations Manager

As a M&E Divisional Director, you will take full accountability for the operation and success of your division, including:

• Leading the delivery of complex MEP and multi‑disciplinary projects, ensuring they are delivered safely, on time, within budget and to agreed quality standards.
• Owning divisional financial performance, including forecasting of pipeline, cost, sales, margin and risk.
• Providing clear leadership across operations, resourcing, programme, commercial control and technical governance.
• Acting as the senior escalation point for technical, contractual and delivery risk across projects.
• Ensuring compliance with statutory regulations, industry standards and internal policies.
• Driving a strong culture of governance, performance management and continuous improvement.

Strategy, Growth & Business Development

You will play a key role in shaping the future of the business by:

• Developing and delivering a divisional strategy aligned with the wider business plan.
• Creating clear objectives and targets for the division and ensuring the right governance is in place to achieve them.
• Actively contributing to business growth, both through existing client relationships and new opportunities.
• Working closely with colleagues across the business to identify, develop and secure work.
• Using market insight and performance data to inform decision‑making and future investment.

People & Leadership

Leading people is a core part of this role. You will be responsible for:

• Building and leading a high‑performing team, including senior project, commercial and technical professionals.
• Providing clear direction, coaching and support to help individuals and teams perform at their best.
• Developing succession and talent plans to ensure the division is well‑resourced for current and future demand.
• Ensuring performance reviews, objectives and development plans are in place and actively used.
• Promoting a positive, inclusive culture that reflects our values and way of working.

Stakeholder & Client Engagement

You will be a visible and trusted leader, responsible for:

• Building and maintaining strong senior client relationships.
• Representing the division internally and externally, including at client meetings, bids and presentations.
• Working collaboratively with internal teams to optimise the use of people, systems and resources.
• Providing regular, clear reporting to senior leadership on divisional performance.

What We’re Looking For

• Senior leadership experience with a Main /General contractor
• A strong track record of running projects or business units with full accountability
• Experience leading MEP and multi‑disciplinary teams on complex projects, background as a M&E trade or engineer
• Experience within design departments is an advantage
• Sound knowledge of statutory and regulatory requirements within the construction and engineering environment.
• A confident, credible leadership style aligned with a professional, client‑focused organisation.

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