COMMUNING PLANNING THEATRE BOOKINGS, CONFERENCING & EVENTS ASSISTANT Scale 5, SCP 14-19 (£29,540 – £32,061) pro rata +10% Flexibility Allowance when working a qualifying working pattern Attractive employer pension contribution 1 x Temporary for 6 months (pending review), 33.75 hours per week Location: Antrim Castle Gardens and Gateway but may be required to work at any Council site MAIN PURPOSE OF JOB Contribute to the performance of the Arts, Culture, Tourism and Events Section to ensure key performance indicators for the section are achieved. Responsible for the management and co-ordination of visitor support services for the Arts, Culture, Tourism and Events Service ensuring specific requirements of customers are facilitated to achieve optimum use. Delivery of a reception and retail service at Antrim castle Gardens and Visitor Information Centre duties to a high standard of performance, quality and client requirements. Delivery of ticketing and box office services for the Arts, Culture, Tourism and Events Section. Maintain customer records and the Council’s CRM system; demonstrate best practice in the operation of this system; regularly analyse customer data and respond to management requests for reports and insights quickly and efficiently. General applicant information: Please note that the panel will use ONLY the information provided on the application form for shortlisting. Therefore, you MUST demonstrate how you meet the essential criteria as set out in the specification for the post. Recruitment Process: The recruitment process will assess the suitability of the candidates against the requirements for the post including the 4 competencies identified in the Competence Framework for Antrim and Newtownabbey Borough Council. (A copy of the Competency framework is attached for information) A reserve list will be created for this post for a 12 month period and if a part time or temporary vacancy becomes available within 12 months this will be offered to reserve candidates in order of merit. Please be advised, Antrim and Newtownabbey Borough Council operates a paper free recruitment and selection process. All communication relating to your application will be sent to the email address that you have provided during login. CLOSING DATE FOR RECEIPT OF APPLICATIONS IS WEDNESDAY 10 JUNE 2026 AT 12 NOON. Applicants must be eligible to work in the UK. Antrim and Newtownabbey Borough Council is committed to appointing on merit, seeking candidates from a diverse range of backgrounds and taking full account of equal opportunities. #nijobs
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