Description
Location : Speedy Freight Belfast & Northern Ireland
Start Your Career in Fast-Paced Logistics!!
Are you confident on the phone, organised, and looking to start your career in a fast paced operational and customer service environment?
Join Speedy Freight, a growing national logistics company where no two days are the same.
We provide same-day delivery solutions to businesses across the UK and Europe, handling urgent and time-critical shipments. As part of one of the UKs leading supply chain networks, we pride ourselves on being reliable, responsive, and customer-focused.
Our mission is simple:
To be the first choice to deliver every single time.
The Role
As a Customer Service Advisor, youll be at the heart of our operation. Youll speak to customers, manage bookings, and help ensure deliveries run smoothly from start to finish. This is a great opportunity for someone at entry level who wants to develop communication, sales, and logistics experience.
What Youll Be Doing
- Taking customer bookings over the phone and entering details into our systems
- Speaking with customers to agree pricing and delivery options
- Supporting the sales team by booking appointments with potential new customers
- Working closely with Customer Services and Sales to meet performance targets
- Promoting Speedy Freights services to new and existing customers
- Managing multiple tasks in a busy, deadline-driven environment
- Communicating clearly and professionally with customers and colleagues
- Being flexible to support the on-call rota when required
Experience
What Were Looking For
- Confident and friendly telephone manner
- Good written and spoken English and basic maths skills (GCSE level)
- Comfortable using IT systems (Microsoft Word, Excel, Outlook)
- Organised, reliable, and able to multitask
- Willingness to learn and develop new skills
- A positive attitude with a strong focus on customer service
Previous customer service or phone-based experience is helpful but not essential full training will be provided. If you enjoy speaking to people and working in a fast-moving environment, wed love to hear from you.
Why Join Speedy Freight?
- Am exciting, varied role with training and development
- Friendly, supportive team environment
- Stable, permanent position
- Opportunity to grow within a national logistics business
Ready to take your first step into the logistics industry?
Benefits :
- Company pension
- Health & wellbeing programme
- On-site parking
About Speedy Freight We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Work Location: In person
WHJS1_NI
…