Join OneAdvanced
We’relooking for a Senior CreditLeadto join our Finance Operations team.You’llbe someone who thrives in a fast-paced environment and takes real ownership of cash collection, customer relationships, and resolving complex issues end-to-end.
This is ahandson, high impact role whereyou’llmanage your own portfolio while acting as a senior escalation point and supporting a team of Credit Controllers to stay on track.
This role is hybrid, with time in the office Monday–Wednesday and the flexibility to work from home for the remainder of the week.
What You Will Do
Owning end-to-end collections across your customer portfolio
Picking up the phone and proactively engaging customers to resolve payment issues quickly
Prioritising aged debt andstrategisingyour approach to maximise cash collection
Acting as the go-to escalation point for complex queries and disputes
Partnering with Billing, Sales, and Account Management to unblock issues
Supporting and guiding Credit Controllers to deliver against targets
Maintaining a clean,accurateledger and resolving anomalies
Driving process improvements where possible in a busy, evolving environment
What You Will Have
Proven experience in credit control / collections in a complex environment
Strongproblemsolvingskills,youdon’tjust spot issues, you fix them
Confidence to pick up the phone and handle challenging conversations
Highly organised with the ability to manage multiple priorities
A commercial mindset,you understand the balance between cash and customer
Experience supporting or mentoring others
Comfortable working with systems such as ERPs and tools likeNetSuite and ServiceNow
Applications close on 8th May we encourage early applications as we may begin reviewing candidates ahead of the deadline.#LI-LB1
What We Do For You
Wellbeing that means something
- 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
- Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
- Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
- 24/7 Employee Assistance Programme for confidential support
- Private medical insurance for everyone, no medical-history exclusions
Financial benefits that have your back
- Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
- Income protection: up to 75% salary for 5 years if you ever need it
Grow your career with us
- SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
- Access to external training and apprenticeships
Making a Difference
- MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
- Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger
Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:
- ULEV car scheme with 1,000+ models
- Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover
Who We Are
At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.
We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.
OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.
Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.
We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.
Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference.
Join us and become part of a team that’s powering the world of work and making a real difference.
Learn more at www.oneadvanced.com
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