Database OfficerLondon (Hybrid – 1 day per week in office)£33,000 – £35,000
We are an international development charity working globally to support vulnerable communities through practical assistance, advocacy, and welfare services.
We are seeking a detail-oriented Database Officer for an International Development charity to support the management of CRM system and ensure high-quality data to underpin our fundraising and communications work.
You will work closely with the Data & Appeals Manager to maintain data accuracy, process donations, and provide reporting and insights to the wider team.
Key Responsibilities:• Maintain and cleanse CRM data (e.g. Raiser’s Edge or similar)• Process and reconcile donations with Finance• Run regular processes (e.g. direct debits, Gift Aid)• Produce data selections and reports for fundraising campaigns• Manage database access and support colleagues with queries• Ensure GDPR compliance and data integrityKey Requirements:• Experience using CRM systems (Raiser’s Edge desirable)• Strong Excel skills (Pivot Tables, Lookups, data cleaning)• Experience working with large datasets and data imports• High attention to detail and accuracy• Understanding of GDPR and data protection• Strong organisational and time management skills• Good communication skills and a collaborative approachBenefits:• 25 days annual leave + bank holidays• 7% employer pension contribution• Life assurance (3x salary)• Hybrid working• Employee wellbeing and discount schemes
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