Solution Engineer
Department: Commercial
Employment Type: Full Time
Location: London
Reporting To: Rikki Schmidle
Description
As AI, MCPs, and new connectivity models reshape how legal teams work, the value of proprietary data has never been higher. Lexology PRO has grown consistently at 30% year-on-year, meaning our customers value our insights. They desire dynamic ways to surface insight, quantify exposure to risk, and stay ahead of regulatory developments. To meet that demand, we are evolving how our data is delivered and embedded into customer workflows, and are hiring a Solution Engineer to bridge customer challenges with product capabilities and turn insight into actionable solutions.
Key Responsibilities
- Pre-Sales Support: Partner with account executives to understand customer requirements and align product capabilities to business objectives.
- Technical Demonstrations & Presentations: Design and deliver compelling, high-level product demonstrations and technical presentations that clearly articulate value to prospective clients.
- Solution Design & Scoping: Define technical architectures, integration points, and project scope, ensuring proposed solutions are feasible, scalable, and aligned with customer needs.
- Proof of Concept (PoC) Delivery: Lead technical execution of trials and PoCs to validate the solution in a real-world customer context and support deal closure.
- Relationship Management: Act as a trusted technical advisor, addressing questions, risks, and objections throughout the sales process.
- Product Feedback Loop: Communicate customer requirements, objections, and market insights back to product and engineering teams to inform roadmap decisions.
Skills, Knowledge and Expertise
- Technical Expertise: Strong understanding of software systems, SaaS platforms, and relevant IT infrastructure, including integrations and APIs.
- Communication Skills: Ability to translate complex technical concepts into clear, value‑led messaging for both technical and non‑technical stakeholders.
- Sales Acumen: Solid understanding of the B2B sales process, with the ability to support value‑based and consultative selling.
- Problem‑Solving Capability: Proven ability to analyse customer business challenges and map them to effective technical solutions.
- Tools and Technologies: Familiarity with software demonstration tools, CRM platforms (e.g. Salesforce), API, MCP, and integration tools, basic programming or scripting languages (e.g. SQL, Python).
- Education and Experience: Typically a bachelor’s degree in Computer Science, IT, or a related discipline, with prior experience in a technical, customer‑facing, or pre‑sales role.
Equal Opportunities Statement
We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.
Benefits
Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:
Start of employment:
- Eye care
- Employee Assistance Programme
- A day off for your birthday
After 3 months employment:
- Pension (4% employer contribution and 4% employee contribution)
After 4 months employment:
- Life assurance
After probation:
- Cycle to work scheme
- Season ticket loan
- £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
- Puregym access
- Perks at work platform access
After 1 year service:
- Private healthcare
Additional Perks:
- Company socials
- Access to Employee Affinity Networks
- Mentoring scheme
- Volunteering Day
- Mortgage Advice
- Work from anywhere (2 weeks)
- Generous parental leave
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