About Ipsen
Ipsen is a mid‑sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.
Our passionate teams in more than 40 countries are focused on what matters and endeavour every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centered leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!
Job Description
At Ipsen, we are committed to improving the lives of patients with a special focus on advancing neuroscience therapies. Our Wrexham site is a vital part of this mission, delivering cutting‑edge solutions in a dynamic and collaborative environment. We are proud to be winner of Pharma Company of the Year 2025, Great Place to Work certified and a Shingo Bronze Medallion holder, reflecting our commitment to excellence, innovation, and continuous improvement.
With a recent £24 million investment in the site and a further £86.4 million expansion underway, there has never been a more exciting time to join us. If you are passionate about making an impact and want to be part of a team that values growth, innovation, and excellence, then Ipsen could be where you thrive!
We’re looking for an Operational Excellence Lead who can drive meaningful, measurable improvements across our Wrexham site. In this role, you’ll use proven methodologies such as Lean, Six Sigma, DMAIC and PDCA to enhance efficiency, quality, compliance and performance. You’ll partner with teams across the business, solve critical problems, develop capability through coaching and training, and help embed a culture of continuous improvement.
Key responsibilities
- Lead and deliver Operational Excellence projects that demonstrate improved efficiency, quality, compliance and cost performance
- Facilitate root‑cause analysis and structured problem‑solving for business‑critical issues to ensure robust solutions are implemented.
- Monitor KPIs and use data‑driven insights to identify performance gaps and improvement opportunities, and ensure they are delivered.
- Coach and train employees at all levels in continuous improvement tools, including Lean and Six Sigma belt training.
- Promote and model a continuous improvement mindset, influencing teams to adopt new ways of working.
- Support the site’s Tiered Accountability Process to ensure effective communication, escalation, and delivery of improvement actions
Knowledge, skills & experience
- Minimum Green Belt with the desire and ability to be hands‑on
- Significant experience in a similar role ideally from pharma or another highly regulated industry
- Proven track record of delivering improvements
- Experience coaching and training
- Proactive, self‑starter who is able to encourage accountability in others
- Prior contribution to the attainment of Shingo prize is highly desirable
We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve.
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