Customer Liaison Executive

Company: Vertu Motors plc
Apply for the Customer Liaison Executive
Location: North East
Job Description:

Vertu Motors – Team Valley Gateshead

Here at Vertu Motors, we are one of the largest UK Motor Retailers and we are growing rapidly! To help support our continued growth, we are looking for enthusiastic, driven people to join our Business Development Centre to help drive our success!

Role: Customer Liaison Executive – Revive Team

As a Customer Liaison Executive you will contact customers who have recently visited or spoken to any of our dealerships about a deal on a new or used vehicle. Your responsibilities include following up on their visit, gathering feedback, identifying reasons for not purchasing, and assisting our dealerships to convert the enquiry into a sale.

The role will involve working 42hrs per week between the hours of 9:30am‑7:00pm Monday‑Thursday and Friday 9:30am‑4pm. You will also be required to work every 2nd Saturday 9:30am‑1:30pm.

We will reward you well with a competitive basic salary and an OTE of £32,356.64.

Qualifications & Experience

We are looking for candidates with previous contact centre experience, excellent customer service skills and sales experience. Motor Trade experience would be advantageous but is not essential.

What You Can Expect

We are proud to be the motor retailer who invests more in our colleague’s personal development than any other. If you are successful, you can look forward to ongoing training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

  • 25 days holiday rising with length of service plus bank holidays
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity and Paternity

Apply today to be considered for this role!

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Posted: May 28th, 2026