We’re working with a fast-growing, innovative technology business that is transforming the temporary recruitment space through automation — and they’re looking for a Freelance Product Documentation Specialist to support the build-out of their knowledge base.
This roles involves creating clear, user-friendly documentation that helps customers get the most from a powerful recruitment platform.
Working from existing product walkthroughs and internal materials, you’ll turn complex workflows into structured, easy-to-follow guides, ensuring users can confidently navigate key features and processes.
This is an ideal opportunity for someone who enjoys bringing clarity to complexity and thrives on producing high-quality, detail-oriented documentation.
What You’ll Be Doing:
- Writing clear, concise knowledge base articles (Doc360-style)
- Translating platform workflows into step-by-step user guides
- Capturing and embedding screenshots to support instructions
- Structuring and formatting content for usability and consistency
- Ensuring documentation is accurate, intuitive, and easy to navigate
- Collaborating with internal teams to understand product functionality
What We’re Looking For:
- Experience in product documentation, knowledge base management, or product operations
- Proven ability to document software platforms and user workflows
- Strong written communication skills with excellent attention to detail
- A methodical, structured approach to content creation
- Comfortable working independently and managing deliverables
- Exposure to recruitment software or similar platforms is a bonus
Contract Details:
- Freelance / Contract role
- Approx. 200 hours initially, with ongoing ad-hoc work
- Fully remote
- Flexible working
Why Apply?
- Work on a modern, automation-driven SaaS platform
- Flexible, remote freelance opportunity
- Opportunity to shape and structure a growing knowledge base from the ground up
- Collaborate with a forward-thinking, product-led team
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