Strategic Account Lead (Retail & Consumer)
Wave Search is exclusively partnered with a fast-growing specialist consultancy operating at the intersection of retail, commerce, digital transformation, and technology services.
Following continued investment and expansion, the business is looking to hire a Strategic Account Lead to take ownership of a portfolio of key retail and consumer accounts.
This is not a passive account management role.
They are looking for someone commercial, proactive, and relationship-led — someone who can get close to customers, build senior stakeholder relationships, identify opportunity, and drive meaningful account growth.
The Opportunity
This organisation has built a strong reputation delivering complex transformation programmes across the retail and consumer space, supporting well-known UK and international brands with commerce strategy, digital services, technology transformation, managed services, and AI-enabled solutions.
The successful person will inherit several strategic accounts and will be responsible for growing revenue through a combination of account expansion, cross-sell, upsell, and opportunity creation.
This role would suit someone who enjoys operating commercially within existing accounts while still bringing the energy and mindset of a hunter.
What You’ll Be Doing
• Managing and growing a portfolio of strategic retail and consumer accounts
• Building senior stakeholder relationships, including up to C-suite level
• Identifying whitespace and expansion opportunities within existing customers
• Driving cross-sell and upsell opportunities across a broad services portfolio
• Supporting proposition development, pre-sales, and solution shaping
• Developing strategic account plans focused on long-term growth
• Acting as a trusted advisor to customers navigating retail transformation challenges
What They’re Looking For
• Strong strategic account management experience within retail and consumer sectors
• Proven track record of growing revenue across existing accounts
• Experience combining farming and hunting within named accounts
• Strong commercial instincts and opportunity-led mindset
• Ability to engage and influence senior stakeholders and decision makers
• Understanding of retail operations, supply chain, customer engagement, automation, data, and AI-led transformation initiatives
Why This Opportunity?
This is an opportunity to join a business where you can genuinely make an impact.
The environment is agile, entrepreneurial, and highly collaborative — ideal for someone who wants visibility, ownership, and the ability to directly influence growth rather than sitting within a heavily layered structure.
You’ll be joining at an exciting stage of the company’s growth journey, working closely with leadership while helping shape expansion across some of their most strategic retail clients.
Location: Hybrid with business travel
Package: £100,000 – £120,000 Basic + Sales Incentive Plan + Benefits
If interested, please share your CV — our client is interviewing immediately.
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