Planning & Compliance Consultant – National Distribution On-site – Based at our Midlands Superhub in Daventry/Crick Contract Role | Full-Time (40 hours per week) Salary: £28,000 – £32,000 + up to £2,000 annual commission
About PertempsPertemps is one of the UK’s largest independently owned recruitment solutions providers, with a heritage dating back to 1961. We pride ourselves on delivering innovative, inclusive recruitment solutions across both the public and private sectors, from SMEs to large blue-chip organisations.Our people are at the heart of our success. We offer clear career progression, ongoing training, and access to recognised qualifications such as REC accreditation and professional registration.
The RoleWe are looking for a proactive and commercially aware Planning & Compliance Consultant to support our National Distribution contract. This is a fast-paced, client-facing role where you will manage workforce planning, ensure compliance standards are met, and deliver exceptional service to both clients and candidates.You will act as a key point of contact, building strong relationships while ensuring operational excellence across recruitment delivery, compliance, and workforce planning activities.
Key Responsibilities
Service Delivery & Performance
Meet and exceed financial, SLA, and KPI targets through high-quality service deliveryIdentify new opportunities to maximise revenue and improve service outcomesDeliver continuous improvement across recruitment and workforce planning processesWorkforce Planning
Resource client weekly labour requirements based on forecastsMonitor availability versus demand and proactively address potential gapsCollaborate with recruitment teams to ensure fulfilment of client needsClient & Candidate Management
Build and maintain strong relationships with clients, candidates, and colleaguesAct as the first point of contact for workforce queries including pay, hours, and complianceSupport retention by maintaining engagement throughout assignmentsConduct regular service reviews to measure satisfaction and identify improvement opportunitiesCompliance & Governance
Ensure all processes meet legal, ethical, and internal compliance standardsMaintain accurate records using systems such as ATS, VMS, and payroll platformsSupport driver compliance checks, audits, and post-incident processesProduce reports, analyse data trends, and provide insights to managementPayroll & Administration
Support weekly payroll processes and ensure accuracy of submitted hoursLiaise with clients and internal teams to resolve discrepancies promptlyAbout You
Experience & Skills
Experience in recruitment, workforce planning, or compliance (training provided if required)Strong communication skills with the ability to engage stakeholders at all levelsCommercial awareness with negotiation and problem-solving capabilityGood understanding of recruitment processes and employment legislationExperience in a customer-facing rolePersonal Attributes
Results-driven with a proactive mindsetHighly organised with strong attention to detailResilient, adaptable, and able to work under pressureConfident relationship builder with influencing skillsTeam player who supports and motivates othersWhat We Offer
Competitive salary and bonus schemeCareer development pathways and professional qualificationsA supportive and inclusive working environmentOpportunities to progress within a leading recruitment organisationWorking Hours
Monday to Friday, 08:30 – 17:30Additional out-of-hours escalation support requiredWeekend cover during peak periods may be requiredApply NowIf you are a motivated, relationship-driven professional looking to develop your career in a dynamic, fast-paced environment, we would love to hear from you
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