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Be part of an iconic story.
Responsibilities
- Ensure the efficient running of the shop floor, in order to achieve the highest levels of customer service, sales and profit.
- Support the management team managing all personnel, product & merchandising functions, business processes and results for the store.
- Participate in weekly management meetings and other staff meetings.
- Clearly communicate to staff all marketing and sales promotions.
- Drive shop floor sales and exceed store targets by motivating the team, while offering customers an exemplary store journey.
- Consistently foster a positive store experience by treating all customers and colleagues fairly and consistently.
- Support the team in delivering the business strategy, ensuring consistent training on product knowledge and store maintenance.
- Achieve company standards/goals for personal sales results: sales versus budgets, sales per hour and units per transaction.
- Perform manager‑on‑duty functions, manage store opening/closing and the sales floor.
- Focus staff on the importance of quality relationships with internal and external customers.
- Ensure staff accountability in building a repeat customer base by providing unparalleled, spirited service.
- Ensure “door‑to‑floor” best practices with visual merchandising directives for the sales floor and back room are executed consistently.
- Work with the management team to build a talent pool for key positions, including potential successors.
Qualifications
- Previous track record of supervisory or specialist roles within a premium or luxury brand.
- People management experience with the ability to resolve conflict and unproductive disagreements.
- Effective communicator able to build relationships with ease.
- Team player who recognises and celebrates the contributions and achievements of others.
- Confident in giving feedback that promotes positive behavioural change.
- Capable of working well with change, adapting quickly to fast pace.
- Energetic and authentic, showing a clear presence on the shop floor.
- Approaches all issues with a ‘can‑do’ mindset and acts with initiative to find in‑store solutions.
Benefits
We offer a competitive and comprehensive benefits program that provides protection, peace of mind and flexibility designed to support our associates – both at home and at work.
PVH is committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
PVH Corp. or its subsidiary (“PVH”) is an equal‑opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
Location: Scotland, United Kingdom of Great Britain and Northern Ireland
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