Delay Attribution Assistant – Rail Operations Centre (ROC Three Bridges)
GTR are recruiting a DelayAttributionAssistant based out of our Rail Operating Centre in Three Bridges
This is a great opportunity for an individual with a proven track record to work for one of the country’s busiest and award-winning rail companies.
Please note: the role requires working Early (0600-1400) and Late shifts (1400-2200) including weekends and bank holidays.
Job purpose
To ensure the correctinvestigation, attribution and reporting of train running delay information.
Key success criteria
Ensure the prime cause of all incidents are correctly described and coded so that no incidents go un investigated
Ensure all information fields within an incident are correct and displaying all information
Adhere to contractual and internal timescales of attribution
Ensure that the correct responsible manager is allocated to each incident based on prime cause
Identifying patterns and trends and sharing these with the wider function.
Results area
Adhere to the Delay Attribution Principle and Rules (DAPR)
Follow the correct attribution processes within the GTR Internal Attribution Policy
Communicate effectively with internal and external stakeholders
Obtain reports to assist with incident investigations.
What we can offer you
- Final salary pension
- 25 days holiday plus bank holidays
- Health Care
- Free travel on GTR and sister groups for you and your family
- 75% off travel on other train operating companies for you, and leisure for your family
- Discounted Oyster Card
- GTR offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave – all part of our commitment to family friendly policies
- StarHubour great benefits package which, for example, includes discounts with many retailers.
Please open the attached job description for more information.
Documents
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